Terms of Service
Twigital LLC and/or its affiliates (“Twigital,” “we,” “our,” or “us”) provides software services
through and on its website located at twigital.com (“Site”) and a related mobile application (“App,”
together with the Site, “Services”). Before using our Services, please read these Terms of Service
(the “Terms”) carefully, along with any other policies or notices on our Site or App.
For purposes of these Terms, “user,” “you,” and “your” mean you as the user of the Services. If you
use the Services on behalf of a company or other entity, “you” includes you and that entity, and you
represent and warrant that (a) you are an authorized representative of the entity with the authority
to bind the entity to these Terms, and (b) you agree to these Terms on the entity’s behalf.
PLEASE READ THESE TERMS CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION AND AFFECT YOUR LEGAL
RIGHTS. AS OUTLINED BELOW, THEY INCLUDE A MANDATORY ARBITRATION AGREEMENT AND CLASS ACTION WAIVER
WHICH REQUIRE ANY DISPUTES BETWEEN US AND YOU TO BE RESOLVED THROUGH INDIVIDUAL ARBITRATION RATHER
THAN BY A JUDGE OR JURY IN COURT.
AGREEMENT TO TERMS
By accessing or using any or all of the Services, you expressly acknowledge that (i) you have read
and understood these Terms; (ii) you agree to be bound by these Terms; and (iii) you are legally
competent to enter into these Terms. If you do not agree to be bound by these Terms or any updates
or modifications to these Terms, you may not access or use our Services. WE DO NOT PROVIDE
INVESTMENT OR FINANCIAL ADVICE OR CONSULTING SERVICES. WE ARE SOLELY THE PROVIDER OF THE SERVICES
AND WE DO NOT ADVISE OR MAKE RECOMMENDATIONS ABOUT ENGAGING IN DIGITAL ASSET TRANSACTIONS OR
OPERATIONS. DECISIONS TO ENGAGE IN TRANSACTIONS OR PERFORM OPERATIONS INVOLVING DIGITAL ASSETS
SHOULD BE TAKEN ON YOUR OWN ACCORD.
UPDATES TO TERMS OR SERVICES
We have the right to, and may, revise and update these Terms from time to time in our sole
discretion. Unless otherwise indicated in the updated Terms, all changes are effective immediately
when we post them and apply to all access to and use of the Services thereafter. However, any
changes to the section entitled “Dispute Resolution, Arbitration, Jury Trial Waiver, and Waiver of
Class Action and Multi-Party Proceedings” of these Terms will not apply to any disputes for which
the parties have actual notice on or before the date the change to the Terms is posted.
You are expected to regularly check our Site and/or App to inform yourself of any such changes and
decide whether or not to accept the revised version of these Terms. Your continued use of the
Services following the posting of revised Terms means that you accept and agree to the changes. If
you do not agree to the Terms or any update or modification to the Terms, you must cease to access
or use our Services. Our Services are evolving over time, we may change or discontinue all or any
part of the Services, at any time and without prior notice, and at our sole discretion.
ACCESS TO AND INFORMATION ON THE SITE
We reserve the right to withdraw or amend the Site, and any service or material we provide on the
Site, in our sole discretion without notice. We will not be liable if for any reason all or any part
of the Site is unavailable at any time or for any period. From time to time, we may restrict access
to some parts of the Site, or the entire Site, to users. You are responsible for making all
arrangements necessary for you to have access to the Site.
The information presented on or through the Site is made available solely for general information
purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any
reliance you place on such information is strictly at your own risk. We disclaim all liability and
responsibility arising from any reliance placed on such materials by you or any other visitor to the
Site, or by anyone who may be informed of any of its contents.
We may update the information on the Site from time to time, but the information thereon is not
necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given
time, and we are under no obligation to update such material.
ELIGIBILITY
To be eligible to use the Services: (i) you must be at least eighteen (18) years old and legally
competent to enter into these Terms; (ii) you must not be a resident of a sanctioned jurisdiction
according to any trade embargoes, UN Security Council Resolutions (“UNSCR”) or HM Treasury's
financial sanctions regime; and (iii) you must not be currently the subject of or subject to
economic sanctions such as the United Nations Security Council Sanctions List, the list of specially
designated nationals maintained by OFAC, the denied persons or entity list of the U.S. Department of
Commerce or any similar list maintained by any other relevant sanctions authority. If you are using
our Services on behalf of a legal entity, you further represent and warrant that: (iv) the legal
entity is duly organized and validly existing under the applicable laws of the jurisdiction of its
organization; and (v) you are duly authorized by such legal entity to act on its behalf. You can
only use our Services if permitted under the laws of your jurisdiction. For the avoidance of doubt,
you may not use our Services if you are located in, or a citizen or resident of any state, country,
territory, or other jurisdiction where your use of our Services would be illegal or otherwise
violate any applicable laws. Please make sure that these Terms are in compliance with all laws,
rules, and regulations that apply to you. You agree that you are only using our Services with
legally-obtained funds that rightfully belong to you. By using the Services, you represent and
warrant that you meet all eligibility requirements that we outline in these Terms. We may still
refuse to let certain people access or use the Services, however, and we reserve the right to change
our eligibility criteria at any time.
ACCOUNT REGISTRATION AND SECURITY
If you want to use the Services, you must create or import a Hedera account (“Account”) via the App.
You agree that you will not disclose your Account credentials to anyone and you will notify us
immediately of any unauthorized use of your Account. If you suspect that your Account or any of your
security details have been compromised or if you become aware of any fraud or attempted fraud or any
other security incident (including a cyber-security attack) affecting you, your Account, and/or
Twigital, you must notify us immediately and provide accurate and up to date information throughout
the duration of the incident. You are responsible for all activities that occur under your Account,
or are otherwise referable to your Account credentials, whether or not you know about them. You
agree and acknowledge that we have the right to block your Account from connecting to the Services
if you fail to comply with the Account registration requirements or these Terms.
You agree to immediately notify us of any unauthorized use of your private key or any other breach
of security of your Account. Notwithstanding the foregoing, you acknowledge and agree that you shall
assume all risks related to the use of the Services and you shall be solely responsible for
maintaining the confidentiality and security of your Account Information (as defined below). When
you create an Account, you are strongly advised to take precautions in order to avoid loss of access
to and/or control over your Account, including, but are not limited to, the following: (a) not
storing the private key and mnemonic phrase (“Seed Phrase”) in plain text online or in an unsecured
physical location; (b) limiting access to your devices and your Account; (c) taking all necessary
precautions against malware on your devices and networks; and (d) promptly notifying us if you
discover or otherwise suspect any security breaches related to your Account. Notwithstanding
anything to the contrary herein, we shall have no liability whatsoever in connection with activities
that occur on your Account with or without your authorization.
YOUR INFORMATION
You accept and acknowledge that we are not responsible for any errors or omissions that you make in
connection with your use of the Services. We strongly encourage you to review your transaction
details carefully before attempting such transaction via the Services.
ACCOUNT ADDRESS, PRIVATE KEY, AND BACKUP
An encrypted backup of certain information associated with your Account can be stored on eligible
devices. The private key is associated with the Account address and, together, they can be used to
authorize the transfer of and access to certain digital assets to and from that Account address. You
are solely responsible for the retention and security of your private key and any Seed Phrase
associated with your Account. You must keep your Account address, Seed Phrase, private key, backup
phrases, passwords, or other access information (“Account Information”) secure. It is very important
that you backup your Account Information. Failure to do so may result in the loss of control of
digital assets associated with your Account. You acknowledge and agree that we do not receive or
store your Account Information. We cannot generate a new private key and/or Seed Phrase for your
Account if you fail to remember your original private key and/or Seed Phrase. If you have not safely
stored a backup of any Account address and private key pairs maintained in your Account, you accept
and acknowledge that any digital assets you have associated with such Account address will become
inaccessible. Accordingly, we shall have no responsibility or liability whatsoever in the event you
are unable to access your Account for any reason including without limitation your failure to keep
your Account Information secure.
LIMITATIONS ON DIGITAL ASSETS AND TRANSACTIONS
You agree and acknowledge that your Account shall be used solely for storage of digital assets
created through the Services. You further agree and acknowledge that you will not store digital
assets in your Account that are not created through the Services, including but not limited to,
cryptocurrencies. Notwithstanding the foregoing, you are permitted to transfer digital assets that
are not created through the Services into your Account for the sole and exclusive purpose of
covering fees associated with use of the Services. You agree to transfer the minimum amount of such
digital assets to cover such fees.
In order for all proposed digital asset transactions to be completed, they must be confirmed and
recorded in the digital asset’s associated public distributed ledger technology (“DLT”) network.
Such networks are decentralized, peer-to-peer networks supported by independent third parties, which
we do not own, control, or operate. We have no control over the DLTs and, therefore, cannot and do
not ensure that any transaction details that you submit via our Services will be confirmed and
processed. By using the Services, you acknowledge and agree that: (i) we do not have the ability to
cancel or otherwise modify your transaction; (ii) the transaction details you submit may not be
completed, or may be substantially delayed, by the applicable DLTs; (iii) we do not store, send, or
receive digital assets; and (iv) any transfer that occurs in relation to any digital asset occurs on
the relevant DLT and not on a network owned by us and therefore we do not guarantee the transfer of
title or right in any digital asset.
Twigital asset file storage is maintained through interplanetary file system (IPFS).
During our initial beta version of the application, Twigital NFTs will be minted as a collection
with Twigital LLC maintaining wipe and freeze capability.
OWNERSHIP AND CONTROL
You own and control the digital assets held in your Account. As the sole owner of digital assets in
your Account, you shall bear all risk of loss of such digital assets. We shall have no liability for
digital asset fluctuations or loss associated with your use of the Services. At any time, subject to
outages, downtime, and other applicable policies, you may withdraw your digital assets by sending it
to a different DLT address.
Content Ownership, Responsibility, and Removal
For purposes of these Terms: (i) “Content” means text, graphics, images, music, software, audio,
video, works of authorship of any kind, and information or other materials that are posted,
generated, provided, or otherwise made available through the Services; (ii) “User Content” means any
Content that Account holders (including you) make available through the Services; and (iii)
“Twigital Content” means all Content except for User Content. Content includes without limitation
User Content.
You acknowledge that by using the Services you are at no time transferring your assets to Twigital
or its affiliates.
We do not claim any or have any ownership rights in any User Content. You agree and acknowledge that
we have the right to hold digital assets you create through the Services in the account in which we
mint such assets for the sole purpose of reviewing such digital assets for compliance with these
Terms. Following such review and our determination that such digital assets comply with these Terms,
we will transfer such digital assets to your Account. You agree and acknowledge that we have the
sole and exclusive right to determine whether a digital asset you create through the Services comply
with these Terms.
Subject to the foregoing, Twigital and its licensors exclusively own all right, title, and interest
in and to the Services and the Twigital Content, including all associated intellectual property
rights. You acknowledge that the Services and the Twigital Content are protected by copyright,
trademark, and other laws of the United States and foreign countries. You agree not to remove,
alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices
incorporated in or accompanying the Services or the Twigital Content.
Rights in User Content Granted by You
In order to operate and provide our Services, you grant us a worldwide, non-exclusive, royalty-free,
sublicensable, and transferable license to use, copy, distribute, create derivative works of,
display, and perform the User Content that you upload, submit, store, send, or receive on the
Services. The rights you grant in this license are for the limited purpose of operating and
providing our Services. Additional information about your privacy and how we use User Content is
available in the Privacy Policy.
You warrant and represent that you have the right and authority to submit your User Content and that
the User Content or any part thereof does not infringe the intellectual property rights or any other
rights of any third party.
You acknowledge that, in certain instances, where you have removed your User Content by deleting it,
some of your User Content (such as posts or comments you make) may not be completely removed and
copies of your User Content may continue to exist on the Services. We are not responsible or liable
for the removal or deletion of (or the failure to remove or delete) any of your User Content.
Rights in Content Granted by Twigital
Subject to your compliance with these Terms, we grant you a limited, non-exclusive,
non-transferable, non-sublicensable license to download, view, copy, display and print the Content
solely in connection with your permitted use of the Services.
USE OF THE SERVICES AND FEES
Rights in the Services Granted by Twigital
The Services are proprietary to Twigital and its licensors and must not be used other than strictly
in accordance with these Terms. Twigital grants to you a limited, non-exclusive, non-transferable,
non-sublicensable license to use the Services for the purposes of accessing and using the Services
in accordance with these Terms.
Payment, Fees, and Costs
We may charge fees for some or part of the Services we make available to you. We reserve the right
to change those fees at our discretion at any time. We will disclose the amount of fees we will
charge you for the applicable Services at the time that you access the Services. Fees applicable to
the Services or any component of the Services, if any, shall be set forth on the Site and/or the
Services. You may incur charges from third parties for use of linked services and/or to store the
files associated with the non-fungible tokens (“NFTs”) minted through the Services.
There may be transaction fees associated with your transactions on the Services that are required by
the DLT that you engage with. Subject to the section entitled “Limitations on Digital Assets and
Transactions” of these Terms, you agree to ensure that you have an adequate balance in your Account
to complete transactions before initiating a transaction. You acknowledge and agree that we will not
be liable for any failed transactions or losses you incur due to incorrectly set transaction fees
(i.e., too low or too high) or due to insufficient funds associated with your Account address. You
further acknowledge and agree that we do not have access to your or anyone else’s transactions. You
also understand and acknowledge that all transactions are viewable via public explorers (e.g.,
hashscan.io).
While we will initially bear the cost and establish the storage of files associated with NFTs minted
through our Services, we have no obligation to provide indefinite and/or unlimited storage of files
associated with those NFTs. You acknowledge and agree that we may choose to no longer bear such
costs or store such files at any time in our sole discretion.
Taxes
It is your responsibility to determine what, if any, taxes apply to the transactions completed via
the Services, and it is your responsibility to report and remit the correct tax to the appropriate
tax authority. You agree that we are not responsible for determining whether taxes apply to your
transactions or for collecting, reporting, withholding, or remitting any taxes arising from any
digital asset-related transactions. All fees payable by you are exclusive of taxes unless otherwise
noted. We reserve the right to withhold taxes where required.
Push Notifications
You may agree to receive push notifications from Twigital that will alert you when DLTs supporting
the Services are congested and when transactions involving your Account have been completed. If you
would like to receive push notifications, you must opt-in to the service by accessing “Settings” and
enabling “Push Notifications”.
DISCONTINUANCE OF SERVICES
We may, in our sole discretion and without cost to you, with or without prior notice, and at any
time, modify or discontinue, temporarily or permanently, any portion of the Services. You are solely
responsible for storing outside of the Services a backup of your Account Information. Maintaining an
external backup of your Account Information will allow you to access the DLT upon which your Account
is secured. Such a backup will allow you to fully restore your Account at any time without cost or
loss of your digital assets. If you do not maintain a backup of your Account Information outside of
the Services, you will not be able to access the digital assets associated with your Account. We
shall not be held responsible or liable for any loss of digital assets in the event that we
discontinue all or any part of the Services.
TEMPORARY SUSPENSION
We may suspend your right to access or use any portion or all of the Services immediately if we
determine: (a) your use of the Services (i) poses a security risk to the Services or any third
party, (ii) could adversely impact our systems, the Services, or the systems of any other user,
(iii) could subject us, our affiliates, or any third party to liability, or (iv) could be unlawful;
(b) you are, or any user is, in breach of these Terms; (c) you are in breach of your payment
obligations; or (d) for entities, you have ceased to operate in the ordinary course, made an
assignment for the benefit of creditors or similar disposition of your assets, or become the subject
of any bankruptcy, reorganization, liquidation, dissolution, or similar proceeding.
If we suspend your right to access or use any portion or all of the Services: (a) you remain
responsible for all fees and charges you incur during the period of suspension; and (b) you will not
be entitled to any fee credits for any period of suspension.
TERMINATION
In the event of termination concerning your license to use the Services, your obligations under
these Terms will still continue. Your access to the funds and digital assets in the Services after
termination will depend on your access to your backup of your information.
THIRD PARTY SERVICES AND CONTENT
For purposes of these Terms: (i) “Third Party Service” means any product or service offering from an
entity other than Twigital; and (ii) “Third Party Content” means any content that an entity other
than Twigital makes available through its Third Party Service.
In no event shall a description or reference to a third party’s product or service (including, but
not limited to, providing a description or reference via hyperlink) be construed as an endorsement
or promotion of such third party products or services by us. We retain the exclusive right to add
to, modify, or cancel the availability of any Third Party Service. You may agree to receive push
notifications from Third Party Content providers. In order to receive push notifications, you must
opt-in to the service. Push notifications will not be automatically enabled on your device for Third
Party Content. We do not control, endorse, or adopt any Third Party Content shared through push
notifications, and will have no responsibility for Third Party Content. If, to the extent permitted
by Twigital, you grant express permission to a third party to access or connect to your Account,
either through the third party’s product or service or through the Services, you acknowledge that
granting permission to a third party to take specific actions on your behalf does not relieve you of
any of your responsibilities under these Terms. You are fully responsible for all acts or omissions
of any third party with access to your Account.
We make no warranties or representations, express or implied, about such linked Third Party Content,
the third parties they are owned and operated by, the information contained on them, the suitability
of their products or services, or the assets they make accessible. You acknowledge sole
responsibility for and assume all risk arising from your use of any Third Party Content, third-party
websites, applications, or resources. Third Party Content, such as Dapps and DEXs, may provide
access to assets which have high risks of illiquidity, devaluation, lockup, or loss. We shall not
bear any liability, whatsoever, for any damage caused by any Third Party Content. You should use
care in linking your Account with any Third Party Content or otherwise providing any third parties
with access to your Account or information.
INTELLECTUAL PROPERTY
The Services and Twigital, including its “look and feel” (e.g., text, graphics, images, logos, page
headers, button icons, urls, and scripts), proprietary content, information and other materials, and
all content and other materials contained therein, including, without limitation, the Twigital logo
and all designs, text, graphics, pictures, data, software, sound files, other files, and the
selection and arrangement thereof are the proprietary property of Twigital or our affiliates,
licensors, or users, as applicable, and you agree not to take any action(s) inconsistent with such
ownership interests. We and our affiliates, licensors, and users, as applicable, reserve all rights
in connection with the Services and its content, including, without limitation, the exclusive right
to create derivative works.
Twigital’s name, logo, trademarks, and any of the Services’ names, designs, logos, and slogans are
the intellectual property of Twigital or our affiliates or licensors and may not be copied, imitated
or used, in whole or in part, without our prior written permission in each instance. You may not use
any metatags or other “hidden text” utilizing “Twigital” or any other name, trademark, or product or
service name of Twigital or our affiliates or licensors without our prior written permission. In
addition, the “look and feel” of the Services constitutes the service mark, trademark, or trade
dress of Twigital and may not be copied, imitated, or used, in whole or in part, without our prior
written permission.
All other third-party trademarks, registered trademarks, and product names mentioned on the Services
or contained in the content linked to or associated with any NFTs displayed on the Services are the
property of their respective owners and may not be copied, imitated, or used, in whole or in part,
without the permission of the applicable intellectual property rights holder. Reference to any
products, services, processes, or other information by name, trademark, manufacturer, supplier, or
otherwise does not constitute or imply endorsement, sponsorship, or recommendation by Twigital.
Twigital does not have ownership, custody, or control of NFTs or the smart contracts deployed by
third parties. Creators of these NFTs or smart contracts are solely responsible for their operation
and functionality.
License
As long as you agree to and comply with the Terms, we grant you a non-exclusive, non-sublicensable,
and non-transferable license to use the Services for your personal use or internal business use
only. Except as otherwise expressly permitted in these Terms, you will not: (a) reproduce, modify,
adapt, or create derivative works of any part of the Services; (b) rent, lease, distribute, sell,
sublicense, transfer, or provide access to the Services; (c) use the Services for the benefit of any
third party; (d) incorporate the Services into a product or service you provide to a third party
without our prior written consent; (d) circumvent mechanisms in the Services intended to limit your
use; (f) reverse engineer, disassemble, decompile, translate, or otherwise seek to obtain or derive
the source code, including images and texts, underlying ideas, algorithms, file formats or
non-public APIs to the Services, except to the extent expressly permitted by applicable law (and
then only upon advance notice to us); (g) remove or obscure any proprietary or other notices
contained in the Services, or (h) use the Services for competitive analysis, as part of any other
software or project of any kind or to build competitive products.
License to NFT Content
You are able to store NFTs on one or more of the Services. You hereby represent and warrant that you
own all legal right, title in and interest to, including all intellectual property rights to the
content associated with the NFT (“NFT Content”), or you are legally authorized by the owner of the
intellectual property in the NFT Content to store the NFTs on the Services. You retain all rights to
the NFT Content stored on the Services except for rights expressly granted herein. By using the
Services, you grant us a license to access, use, host, cache, store, copy, reproduce, transmit,
display, publish, distribute, adapt, and modify (for technical purposes, e.g., making sure content
is viewable on smartphones as well as computers and other devices) the NFT Content in any and all
media or distribution methods (now know or later developed) solely as required to be able to operate
and provide the Services. We do not monitor the NFTs and NFT Content stored on the Services for any
infringement of a third party’s intellectual property rights. Accordingly, we assume no liability
for any action regarding any content provided by you. You further acknowledge and agree that it is
your sole responsibility to carry out all necessary due diligence for all your activities relating
to NFTs, and you represent and warrant that you have not and are not relying on, and shall have no
remedies, in respect of any statement or representation made by us in relation to any transfer or
interaction otherwise with any NFTs. If you have a dispute in relation to the NFTs and/or NFT
Content, YOU RELEASE US FROM CLAIMS, DEMANDS, AND DAMAGES OF EVERY KIND AND NATURE, KNOWN AND
UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES. IN ENTERING INTO THIS RELEASE
YOU EXPRESSLY WAIVE ANY PROTECTIONS (WHETHER STATUTORY OR OTHERWISE) THAT WOULD OTHERWISE LIMIT THE
COVERAGE OF THIS RELEASE TO INCLUDE THOSE CLAIMS WHICH YOU MAY KNOW OR SUSPECT TO EXIST IN YOUR
FAVOR AT THE TIME OF AGREEING TO THIS RELEASE.
YOUR USE OF THE SERVICES
You agree that you will not violate any laws, rules, or regulations when using the Services. This
includes any local, provincial, state, federal, national, or international laws that may apply to
you. You agree that you will not use our Services to pay for, support, or otherwise engage in any
illegal activities including, but not limited to, illegal or otherwise prohibited trade, illegal
gambling, fraud, money laundering, or terrorist activities. For the avoidance of doubt, if we
discover that you have violated these Terms and/or any applicable laws or regulatory requirements,
including, but not limited to, the Bank Secrecy Act, we reserve all of our rights and remedies under
these Terms and at law and will take all necessary actions against you. You further agree that: (i)
you will not encourage or induce any third party to engage in any of the activities prohibited under
this Section; (ii) you will not impersonate someone or use or attempt to use another user’s Account
without authorization or use our Services in any manner that could interfere, disrupt, negatively
affect, or inhibit other users from fully enjoying it; (iii) you will not distribute any virus or
other harmful computer code through the Services; (iv) you will not take any action that may impose
an unreasonable or disproportionately large load on our or any of our third party providers’
infrastructure; (v) you will not reverse engineer or bypass, circumvent, or attempt to bypass or
circumvent any measures that we may use to prevent or restrict access to the Services including,
without limitation, other accounts, computer systems, or networks connected to the Services; and
(vi) you will not violate, misappropriate, or infringe the rights of Twigital, our users, or others,
including privacy, publicity, intellectual property, or other proprietary rights.
Although we have no obligation to monitor any User Content, we have absolute discretion to remove
User Content at any time and for any reason without notice. Any use of the Services other than as
specifically authorized in these Terms, without our prior written permission, is strictly prohibited
and we shall have the right to terminate your license to use the Services immediately without
notice. You acknowledge and accept that by using the Services, you may be exposed to User Content
that is offensive, indecent, or objectionable. We take no responsibility and assume no liability for
any User Content, including any loss or damage to any of your user content.
You agree to comply with all applicable laws including but not limited to export restrictions,
end-user restrictions, antiterrorism laws, and economic sanctions. You are not permitted to download
or use the Services if doing so would violate applicable laws and regulations, including but not
limited to those promulgated by the United Nations Security Council, Singapore, the United Kingdom,
the United States (including those prohibiting dealings with sanctioned persons identified by the
U.S. Department of the Treasury’s Office of Foreign Assets Control Specially Designated Nationals
and Blocked Persons (“SDN”), or other U.S. non-SDN restricted or prohibited parties lists, and those
prohibiting dealings with persons organized, resident, or located in comprehensively sanctioned
jurisdictions), and/or any other applicable national, provincial, federal, state, municipal, or
local laws and regulations (each as amended from time to time).
LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES
You acknowledge and agree that we have no control over and we have no duty to take any action
regarding: (i) failures, disruptions, errors, or delays in the processing of digital assets that you
may experience while using the Services; (ii) the risk of failure of hardware, software, and
Internet connections; (iii) the risk of malicious software being introduced or found in the software
underlying the Services; (iv) the risk that third parties may obtain unauthorized access to
information stored within the Services; and (v) the risk of unknown vulnerabilities in or
unanticipated changes to the applicable DLTs. You release us from all liability related to any
losses, damages, or claims arising from: (a) user error such as forgotten private keys and/or Seed
Phrases, incorrectly constructed transactions, or mistyped digital asset addresses; (b) server
failure or data loss; (c) unauthorized access to the Services; (d) bugs or other errors in the
Twigital software; and (e) any unauthorized third party activities, including, but not limited to,
the use of viruses, phishing, brute forcing, or other means of attack against Twigital. We make no
representations concerning any Third Party Content contained in or accessed through our Services.
Any other terms, conditions, warranties, or representations associated with such content, are solely
between you and such organizations and/or individuals.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE, OR OUR AFFILIATES, OR ANY OF
OUR RESPECTIVE SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, ATTORNEYS, AGENTS,
REPRESENTATIVES, SUPPLIERS, OR CONTRACTORS BE LIABLE FOR ANY DIRECT DAMAGES OR INCIDENTAL, INDIRECT,
SPECIAL, PUNITIVE, CONSEQUENTIAL, OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF DATA, INFORMATION, REVENUE, PROFITS, OR OTHER BUSINESSES OR
FINANCIAL BENEFITS) WHETHER UNDER CONTRACT, TORT, NEGLIGENCE, STATUTE, STRICT LIABILITY, OR OTHER
THEORY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF YOUR ACCESS
OR USE OF THE SERVICES, INCLUDING, BUT NOT LIMITED TO: ANY UNAUTHORIZED USE OF YOUR ACCOUNT ADDRESS
AND/OR PRIVATE KEY DUE TO YOUR FAILURE TO MAINTAIN THE CONFIDENTIALITY OF YOUR ACCOUNT, ANY
INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES OR ANY BUGS, VIRUSES, TROJAN
HORSES, OR THE LIKE THAT ARE FOUND IN THE TWIGITAL SOFTWARE OR THAT MAY BE TRANSMITTED TO OR THROUGH
OUR SERVICES BY ANY THIRD PARTY (REGARDLESS OF THE SOURCE OF ORIGINATION); ANY ACTIONS WE TAKE OR
FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO US; HUMAN ERRORS; TECHNICAL MALFUNCTIONS;
FAILURES, INCLUDING PUBLIC UTILITY OR TELEPHONE OUTAGES; OMISSIONS, INTERRUPTIONS, LATENCY,
DELETIONS, OR DEFECTS OF ANY DEVICE OR NETWORK, PROVIDERS, OR SOFTWARE (INCLUDING, BUT NOT LIMITED
TO, THOSE THAT DO NOT PERMIT PARTICIPATION IN OUR SERVICES); ANY INJURY OR DAMAGE TO COMPUTER
EQUIPMENT; INABILITY TO FULLY ACCESS OUR SITE OR THE SERVICES OR ANY OTHER SITE; THEFT, TAMPERING,
DESTRUCTION, OR UNAUTHORIZED ACCESS TO, IMAGES OR OTHER CONTENT OF ANY KIND; DATA THAT IS PROCESSED
LATE OR INCORRECTLY OR IS INCOMPLETE OR LOST; TYPOGRAPHICAL, PRINTING, OR OTHER ERRORS, OR ANY
COMBINATION THEREOF; OR ANY OTHER MATTER RELATING TO ANY ASPECT OF THE SERVICES.
WE MAKE NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, ABOUT LINKED THIRD PARTY SERVICES, THE
THIRD PARTIES THEY ARE OWNED AND OPERATED BY, THE INFORMATION CONTAINED ON THEM, ASSETS AVAILABLE
THROUGH THEM, OR THE SUITABILITY, PRIVACY, OR SECURITY OF THEIR PRODUCTS OR SERVICES. YOU
ACKNOWLEDGE SOLE RESPONSIBILITY FOR AND ASSUME ALL RISK ARISING FROM YOUR USE OF THIRD PARTY
SERVICES, THIRD PARTY WEBSITES, APPLICATIONS, OR RESOURCES, INCLUDING RISK OF LOSS FOR ASSETS TRADED
THROUGH SUCH THIRD PARTY SERVICES. TWIGITAL SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR DAMAGES
ARISING OUT OF OR IN ANY WAY RELATED TO SOFTWARE, PRODUCTS, SERVICES, AND/OR INFORMATION OFFERED OR
PROVIDED BY THIRD PARTIES AND ACCESSED THROUGH THE SERVICES.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT SHALL TWIGITAL’S TOTAL
LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING
PERSONAL INJURY) EXCEED THE AMOUNT OF ONE HUNDRED U.S. DOLLARS ($100.00 USD) OR ITS EQUIVALENT IN
THE LOCAL CURRENCY OF THE APPLICABLE JURISDICTION.
Warranty Disclaimer
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, AND WITHOUT WARRANTY OF ANY KIND. TO THE
MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED,
RELATING TO THE SERVICES AND UNDERLYING SOFTWARE OR ANY ASPECT OF THE INFORMATION, CONTENT, OR THE
SERVICES, WHETHER PROVIDED OR OWNED BY US, OR BY ANY THIRD PARTY OR CONTAINED IN ANY THIRD PARTY
MATERIALS OR ON ANY THIRD PARTY WEBSITES ACCESSIBLE OR LINKED TO OUR SITE OR THE SERVICES, INCLUDING
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE,
NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND ANY IMPLIED WARRANTIES ARISING FROM COURSE OF
DEALING, COURSE OF PERFORMANCE, OR USAGE IN TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. IN
ADDITION, WE DO NOT REPRESENT OR WARRANT THAT THE CONTENT ACCESSIBLE VIA THE SERVICES IS ACCURATE,
COMPLETE, AVAILABLE, CURRENT, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE RESULTS OF
USING THE SERVICES WILL MEET YOUR REQUIREMENTS. WE DO NOT MAKE ANY REPRESENTATIONS OR GIVE
WARRANTIES THAT THE ACCESS TO OR USE OF THE SERVICES AND THE FUNCTIONALITY THEREOF WILL BE
CONTINUOUS, UNINTERRUPTED, TIMELY, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF
IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMERS MAY NOT APPLY TO YOU.
INDEMNITY
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless us, our
affiliates, and our respective shareholders, members, directors, officers, employees, attorneys,
agents, representatives, suppliers, and contractors, from and against any and all claims, damages,
obligations, losses, liabilities, tort, costs or debt, and expenses (including, but not limited to,
attorney’s fees) arising from: (a) your use of and access to the Services; (b) any feedback or
submissions you provide to us; (c) violation of any Third Party Content; (d) your violation of the
Terms; or (e) your violation of any law, rule, or regulation, or the rights of any third party.
GOVERNING LAW
All matters relating to the Services and/or these Terms, and any dispute or claim arising therefrom
or related thereto (in each case, including non-contractual disputes or claims), shall be governed
by and construed in accordance with the laws of the state of Wyoming without giving effect to any
choice or conflict of law provision or rule.
DISPUTE RESOLUTION, ARBITRATION, JURY TRIAL WAIVER, AND WAIVER OF CLASS ACTION AND MULTI-PARTY
PROCEEDINGS
If you have a dispute with us, you agree to first contact us to attempt to resolve the dispute. If
such negotiations do not resolve the dispute, any dispute, claim or controversy arising out of or
relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof,
including the determination of the scope or applicability of this agreement to arbitrate, shall be
determined by arbitration in Wyoming before one arbitrator. The arbitration shall be administered by
JAMS in accordance with its Comprehensive Arbitration Rules and Procedures (the “Rules”). You and
Twigital (collectively, “Parties”) will each have the right to file early or summary dispositive
motions and to request that JAMS’s Expedited Procedures apply regardless of the claim amount. The
arbitration shall be heard in the English language and determined by a sole arbitrator to be
appointed in accordance with the Rules. Any award or decision made by the arbitrator shall be in
writing and shall be final and binding on the Parties, and judgment upon any award thus obtained may
be entered in or enforced by any court having jurisdiction thereof. You waive any and all objections
to the exercise of jurisdiction over you by JAMS and to such courts and to venue in such courts.
THE PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN
FRONT OF A JUDGE OR A JURY. The Parties are instead electing that all disputes shall be resolved by
arbitration. There is no judge or jury in arbitration, and court review of an arbitration award is
subject to limited review.
ANY ARBITRATION WILL ONLY BE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS, CLASS ACTIONS,
REPRESENTATIVE ACTIONS, MULTI-PARTY ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT
PERMITTED. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR
CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.
TIME LIMITATION ON CLAIMS
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES
MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER YOU KNOW OF, OR AFTER REASONABLE DILIGENCE YOU SHOULD
HAVE KNOWN OF, THE FACTS GIVING RISE TO THE CAUSE OF ACTION OR CLAIM. FAILURE TO COMMENCE
ARBITRATION WITHIN THIS TIME FRAME SHALL BE AN ABSOLUTE BAR TO SUCH CAUSE OF ACTION OR CLAIM.
NOTE TO INTERNATIONAL USERS
If you are a user accessing or using our Services from a region with laws or regulations governing
personal data collection, use, and disclosure that differ from United States laws, please be advised
that we do not collect or process your personal data, except the information you provide through the
form on our Site entitled “Stay up-to date on our release or to schedule a demo.”
NO WAIVER
Our failure to exercise or a delay in exercising any right, power, or privilege under these Terms
shall not operate as a waiver; nor shall any single or partial exercise of any right, power, or
privilege preclude any other or further exercise thereof. The waiver of any such right or provision
will be effective only if in writing and signed by a duly authorized representative of us. Except as
expressly set forth in these Terms, the exercise by either party of any of its remedies under these
Terms will be without prejudice to its other remedies under these Terms or otherwise.
SEVERABILITY
If any provision or portion of these Terms is held by a court or other tribunal of competent
jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be
eliminated or limited to the minimum extent such that the remaining provisions of the Terms will
continue in full force and effect. If, however, the waiver of class, consolidated, or multi-party
actions set forth in the “Dispute Resolution, Arbitration, Jury Trial Waiver, and Waiver of Class
Action and Multi-Party Proceedings” section is deemed invalid or unenforceable, neither you nor us
is entitled to arbitration.
FORCE MAJEURE
We shall not be held liable for any delays, failure in performance, or interruptions of service
which result directly or indirectly from any cause or condition beyond our reasonable control,
including but not limited to: any delay or failure due to any acts of God, acts of civil or military
authorities, acts of terrorism, civil or industrial disturbances, blockages, embargoes, war, strikes
or other labor disputes, pandemics, fire, earthquakes, storms or other nature-related events,
interruption in electrical telecommunications or Internet services or network provider services,
failure of hardware equipment and/or software or other utility failures, smart contract bugs or
weaknesses, technological changes, changes in interest rates or other monetary conditions, and, for
the avoidance of doubt, changes to any DLT-related protocol, other catastrophe, or any other
occurrences which are beyond our reasonable control, and shall not affect the validity and
enforceability of any remaining provisions. If we are unable to perform our Services outlined in the
Terms due to factors beyond our control, including, but not limited to, the aforementioned force
majeure events or changes in applicable laws and/or sanctions policies, we shall not be liable for
the Services provided under these Terms during the time period coincident with the event in
question.
ASSIGNMENT
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior
written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be
null and void. We may freely assign or transfer these Terms without restriction. Subject to the
foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and
permitted assigns.
NO THIRD-PARTY BENEFICIARIES
You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party
beneficiaries to the Terms.
ENTIRE AGREEMENT
These Terms set forth the entire understanding and agreement as to the subject matter hereof and
supersedes any and all prior discussions, agreements, and understandings of any kind (including,
without limitation, any prior versions of the Terms) and every nature between us.
NOTICES
Any notices or other communications provided by us under these Terms, including those regarding
modifications to these Terms, will be given by posting to our Site, through the Services, and/or
through other electronic communication. You agree and consent to receive electronically all
communications, agreements, documents, notices, and disclosures that we provide in connection with
your use of the Services.
HEADINGS
The section headings in these Terms are for convenience only and have no legal or contractual
effect.
QUESTIONS OR COMMENTS
If you have any questions relating to these Terms, your rights and obligations arising from these
Terms, your use of the Services, and/or any other matter please send us a message at
info@Twigital.com.
We welcome feedback, comments, ideas, and suggestions for improvements to the Services (“Feedback”).
You can submit Feedback by sending a message to
info@Twigital.com. By submitting Feedback to us, you grant
to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable,
and transferable license under any and all intellectual property rights that you own or control to
use, copy, modify, create derivative works based upon, and otherwise exploit the Feedback for any
purpose. No Feedback will be considered your confidential information, and nothing in these Terms
limits our right to independently use, develop, evaluate, or market products or services, whether
incorporating Feedback or otherwise.